How can I cancel or change my order?

Once an order is placed, we work our hardest and fastest to get it shipped out to you as soon as we can. (We often begin working on orders within hours of it entering our queue!) Because of this, we aren’t able to guarantee that we can make these changes before your order ships from our factory.

If you need to make any necessary changes or edits to an order after it has been placed, please contact our Customer Support Team at support@fractureme.com as soon as possible, and we’ll do our very best to help!

Our team can help make some order modifications for you (like swapping the image we have on file for your print, or adding an extra stand, etc).

However, if your order needs a more complex change, then we can cancel the incorrect order instead, and then you can place a new order exactly how you’d like!